Privacy Policy

Overview

Flowtion, a trading name of ARCION VENTURES PTY LTD (ABN 65 684 967 388) ("Flowtion", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and protect your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

Information you provide directly:

• Name and contact details (email, phone number)
• Company name, role, and business information
• Project requirements and business context shared during consultations
• Payment and billing information
• Communications with our team

Information collected automatically:

• Device and browser information
• IP address and approximate location
• Pages visited and time spent on our website
• Referral source

We use privacy-focused analytics and do not sell your data to third parties.

How We Use Your Information

We use your information to:

• Respond to enquiries and provide requested services
• Conduct AI readiness audits and deliver consulting engagements
• Send project updates and relevant communications
• Improve our website and services
• Comply with legal obligations

We will not use your information for purposes unrelated to our services without your consent.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers: Payment processors, cloud hosting providers, and tools necessary to deliver our services (all bound by confidentiality agreements)
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets (you would be notified)

All third-party providers we use are assessed for their privacy and security practices.

Data Storage and Security

Your information is stored securely using industry-standard measures including:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud infrastructure with access controls
• Regular security reviews

We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise these rights, contact us at hello@flowtion.ai.

Cookies and Tracking

Our website uses essential cookies to ensure functionality. We use privacy-focused analytics to understand how visitors use our site. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance.

Contact Us

If you have questions about this policy or wish to make a complaint, contact us:

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.